After the FDA started asking WEN questions, it came out that the company was sitting on another 21,000 complaints. Last year, amid the investigation, the agency tallied 1,386 more complaints of hair loss and scalp irritation. And WEN settled a class-action lawsuit for $26 million.

Unwanted Side Effects. It wasn't long until women from across the country began reporting extreme hair loss after using WEN products. Conditions such as scalp rashes, hair breakage, discoloration and general irritation were also reported.

There is no evidence that WEN products cause hair loss and the ingredients and formulations meet or exceed safety and quality standards set by the cosmetics industry.

According to in-depth coverage in The Daily Beast yesterday, the women claim "Wen products can cause severe and possibly permanent damage to hair, including significant hair loss to the point of visible bald spots, hair breakage, scalp irritation, and rash."

Since their inception, WEN® products have been tested through Human Repeat Insult Patch Tests (“RIPTs”). RIPT is a standard test to determine the safety of cosmetic products. To date, the WEN® products have been tested on over 2,700 people without any adverse reactions.

Brooke Shields became a WEN ambassador in 2015, after discovering the brand to help heal her over-processed, colored hair. Over the years, his Hollywood salon has catered to celebs like Alyssa Milano, Angie Harmon, Ming-Na Wen, Charlize Theron, and Paula Abdul.

Those are just a few words to describe celebrity hair stylist Chaz Dean.” But here's the thing: Wen, a line based around sulfate-free “five-in-one” conditioning cleansers (free of synthetic dyes, petrochemicals, phthalates, and triclosan), is kind of good.

This cleansing conditioner by WEN replaces shampoo, conditioner, deep conditioner, detangle, leave-in conditioner, and even shaving cream. It is formulated to add moisture without weighing hair down. It effectively cleanses and hydrates hair without stripping or robbing it of its natural nutrients and oils.

Eight months before the FDA started investigating, more than 200 people - mostly women - in 40 states joined in a class action lawsuit in California Federal Court against the hair care company, claiming that the products can cause severe hair damage, including bald spots, rashes, irritation, hair loss, dryness, and ...

However, WEN's cleansing conditioner - which is touted as an 8-in-1 - is the exception. “The Cleansing Conditioner replaces shampoo, conditioner, deep conditioner, leave-in-conditioner, detangler, shave cream, facial cleanser, and body cleaner all in one,” says Dean.

Those are just a few words to describe celebrity hair stylist Chaz Dean.” But here's the thing: Wen, a line based around sulfate-free “five-in-one” conditioning cleansers (free of synthetic dyes, petrochemicals, phthalates, and triclosan), is kind of good.

Those are just a few words to describe celebrity hair stylist Chaz Dean.” But here's the thing: Wen, a line based around sulfate-free “five-in-one” conditioning cleansers (free of synthetic dyes, petrochemicals, phthalates, and triclosan), is kind of good.