Last year, amid the investigation, the agency tallied 1,386 more complaints of hair loss and scalp irritation. And WEN settled a class-action lawsuit for $26 million. It's now in the process of compensating customers. When the settlement was announced, WEN released a statement saying that its products were safe.

A little hair loss while shampooing is normal, but recently women using the WEN line of hair care products have lost more than a stray strand or two in the shower. These women have reported excessive breakage, burning and balding after shampooing their hair with the supposedly mild brand of cleansing conditioner.

According to in-depth coverage in The Daily Beast yesterday, the women claim "Wen products can cause severe and possibly permanent damage to hair, including significant hair loss to the point of visible bald spots, hair breakage, scalp irritation, and rash."

Wen Cleansing Conditioner promises to give you shinier, smoother, healthier looking hair. The product claims to be a 5-in-1 formula: it is a shampoo, conditioner, deep conditioner, detangler and leave-in conditioner.

Since their inception, WEN® products have been tested through Human Repeat Insult Patch Tests (“RIPTs”). RIPT is a standard test to determine the safety of cosmetic products. To date, the WEN® products have been tested on over 2,700 people without any adverse reactions.

There is no evidence that WEN products cause hair loss and the ingredients and formulations meet or exceed safety and quality standards set by the cosmetics industry. We stand behind them.

Brooke Shields became a WEN ambassador in 2015, after discovering the brand to help heal her over-processed, colored hair. Over the years, his Hollywood salon has catered to celebs like Alyssa Milano, Angie Harmon, Ming-Na Wen, Charlize Theron, and Paula Abdul.

Wen is a tool company headquartered in Elgin, Illinois. The brand is sold by numerous retailers including Home Depot.

This cleansing conditioner by WEN replaces shampoo, conditioner, deep conditioner, detangle, leave-in conditioner, and even shaving cream. It is formulated to add moisture without weighing hair down. It effectively cleanses and hydrates hair without stripping or robbing it of its natural nutrients and oils.

Those are just a few words to describe celebrity hair stylist Chaz Dean.” But here's the thing: Wen, a line based around sulfate-free “five-in-one” conditioning cleansers (free of synthetic dyes, petrochemicals, phthalates, and triclosan), is kind of good.

Eight months before the FDA started investigating, more than 200 people - mostly women - in 40 states joined in a class action lawsuit in California Federal Court against the hair care company, claiming that the products can cause severe hair damage, including bald spots, rashes, irritation, hair loss, dryness, and ...