There are two ways to do this:

1. Start with TurboTax Live. When you first start your return, choose a TurboTax Live product.
2. Switch to TurboTax Live if you started with a different TurboTax product. Sign in to TurboTax and open or continue your return. Select Live Tax Advice. Select Upgrade.

With Live Full Service, you're matched to a dedicated tax expert who will do your taxes, start to finish, and review them with you before filing. With Live Assisted, a team of tax experts is available to provide you with answers and advice as you do your taxes, and can review your return before you file.

Here's what to do:

1. With your tax return open, select File.
2. Proceed through the screens until you reach the Just a few steps left... screen, then select Start or Revisit next to Step 1: Review Your Order.
3. On the order summary screen, select Downgrade.

A Quick Look at TurboTax

To activate your product, visit the TurboTax website, hover of the section labelled File myself, then select Activate your product from the dropdown menu. To resolve any issues with your activation, contact our Customer Support team.

Received an email from "[email protected]" 866-602-4279 is a valid number for the Security and Privacy Team. Similar security alerts are sent when you or someone else opens a new account with your SSN or other personal information. Sometimes people create second accounts by mistake.

TurboTax is a software package for preparation of American income tax returns, produced by Intuit. TurboTax is a market leader in its product segment, competing with H&R Block Tax Software and TaxAct.

To upgrade your version of TurboTax:

1. Make sure you're signed into TurboTax and have opened your return.
2. If you haven't already, complete the intro questions until the menu appears.
3. Select Upgrade from the menu.
4. Select the Do it yourself or Real experts help or do it for you tabs to see your options.

Intuit will pay restitution to nearly 4.4 million consumers who used TurboTax's Free Edition during tax years 2016 through 2018. These customers were told that they had to pay for the service despite being eligible to file for free via the IRS Free File Program offered through TurboTax, according to the announcement.

Then go to tax tools in the left hand menu. And select clear and start over finally confirm that you're sure. And continue for more answers to your questions visit turbotax.com support.

For TurboTax CD/Download purchases, once you've received an order confirmation for your purchase, follow these instructions to download your TurboTax software:

1. Go to Access my downloads and sign in with the same user ID you used to purchase your software.
2. On Your TurboTax account, select the Downloads tab.

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