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What the XFINITY My Account TV commercial - Putting Control in Customers Hands is about.

The Xfinity My Account TV spot is aimed at highlighting the benefits of the Xfinity My Account App and the control it provides to customers over their Xfinity services. The ad opens with a woman holding her smartphone and highlighting how easy it is to navigate the Xfinity My Account app. She praises its user-friendly interface that provides quick and easy access to her account information, billing details, and service usage data.

The ad then moves on to show how the Xfinity My Account app puts control directly in customers' hands. For instance, the ad shows a father using the app to troubleshoot his TV when the signal goes out. With just a few taps on his phone, he's able to restart his TV and resume watching his show. The ad also features a mother checking up on her kids' internet usage to ensure that they're not accessing any inappropriate content.

What's more, Xfinity My Account app also provides customers with the ability to customize their services and upgrade, downgrade or add new services as per their needs. This includes the ability to manage their WiFi network, set up parental controls, and even manage their Xfinity mobile account-- all from the convenience of their phone.

Overall, the Xfinity My Account TV spot is an effective, informative advertisement that showcases how the app can empower customers by putting them in control of their entertainment and communications services.

XFINITY My Account TV commercial - Putting Control in Customers Hands produced for Comcast/XFINITY was first shown on television on September 25, 2016.

Frequently Asked Questions about xfinity my account tv spot, 'putting control in customers' hands'

Open the Xfinity My Account app on your Apple or Android mobile device, and then:

  1. Tap the TV icon, pick your TV Box, and then pick Setup a remote.
  2. Swipe to find the remote control model you need to program, and tap Continue.
  3. Pick TV or Audio/Other, and follow the programming instructions.

Access the Settings Menu

  1. Press the xfinity button on your remote.
  2. Use the right arrow or left arrow button to select the gear icon.
  3. Press OK (or center of directional pad) to go to the Settings menu.

Use the Xfinity TV Remote app to search or browse live TV and Xfinity On Demand content and choose programs to watch on your TV. If you have Xfinity X1, you can say commands into the app as you would with your Voice Remote, and use the directional pad (up, down, left and right) and number buttons.

Access the Manage Channels app Get to the app by saying “Manage Channels app” into your Xfinity Voice Remote or pressing the xfinity button on your remote. Use the arrow buttons on your remote to go to Apps and press OK. Go to the Xfinity row of the Apps menu. Go to Manage Channels and press OK.

Once the code is entered correctly. The LED at the top of the remote should flash green twice. Now you can control your TV's power volume. And inputs with your remote.

Sign in to your account or the My Account app and click or tap the Services tab/icon. From the Services page, under Internet, click Manage Internet. Scroll down to Xfinity WiFi Hotspot Connected Devices and click Manage Devices.

To calibrate your TV manually, press the “Menu,” “Settings,” or “Home” button on your remote control and then navigate to “picture settings” or something similar. From here, you will be able to change your picture mode, brightness, contrast, and more.

Begin by accessing xfinity.com/profile on your computer, laptop or mobile device. Log in using your Xfinity ID or email address and password. Click the Settings icon in the top right corner, which allows you to reset your parental controls, manage your Purchase PINs and update your TV app settings.

The Xfinity Voice Remote (models XR11, XR15, XR16, XRA and the Xfinity Web Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations and more.

Once the code is entered correctly. The LED at the top of the remote should flash green twice. Now you can control your TV's power volume. And inputs with your remote.

Use the Xfinity TV Remote App to Change the Channel

  1. To tune to the selected program in TV Listings, tap Watch on TV.
  2. To tune to a channel in TV Listings, tap Watch Channel or the channel number/logo.
  3. From the Listings screen, there are many filter options, one of which is Favorites.

With the Xfinity TV Remote app, you can use your smartphone or tablet as a remote control: change the channel, program your DVR or search Xfinity On Demand and TV listings - all with a simple tap on the screen.

Videos

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Advertisers

Advertisers of the XFINITY My Account TV Spot, 'Putting Control in Customers' Hands'

XFINITY My Account TV commercial - Putting Control in Customers Hands
Comcast/XFINITY

Overview of Comcast/XFINITYComcast/XFINITY is a telecommunications company that provides various services like cable television, internet, telephone, home security, and mobile services to consumers in...

Agenices

Agenices of the XFINITY My Account TV Spot, 'Putting Control in Customers' Hands'

XFINITY My Account TV commercial - Putting Control in Customers Hands
Goodby, Silverstein & Partners

Goodby, Silverstein & Partners is a San Francisco-based creative advertising agency that has been in the business for over 38 years. The company is renowned for creating some of the most memorable and...

XFINITY My Account TV commercial - Putting Control in Customers Hands
Spark Foundry

Spark Foundry is a global media agency that specializes in data-driven advertising solutions that drive business results. The company has a rich history, having been founded in 2018 as a rebranding of...

Products

Products Advertised

Comcast/XFINITY App
TV commercials

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