Yes – your device will be covered worldwide. Please note that repaired devices or replacements can only be sent to UK addresses.

We only pay for unauthorised network charges from the point your gadget is lost or stolen up to 24 hours after you discover the loss or theft – if you don't tell your airtime provider within 24 hours you will be responsible for any further charges.

0330 333 4792 Please call our customer services team on 0330 333 4792, Monday - Friday, 8am - 6pm, or follow the guidelines below to file a complaint.

You can also make a claim by calling us on 0330 333 4792 – our phone lines are open Monday – Friday, 8am – 8pm, and Saturday - Sunday, 9am - 6pm Alternatively you can write to us at Protect Your Bubble, PO Box 1033, Uxbridge, UB8 9PX. You can view more information on the claims process on the Existing Customers page.

If you have a pay-as-you-go deal and a basic, inexpensive handset, losing your phone won't cost you that much money and so it might not be worth paying monthly insurance premiums. However, if you have a very expensive smart phone and a monthly contract, the cost of losing your phone can be hundreds of pounds.

Insurance for cell phones can help protect you from: Accidental damage due to spills and drops. Theft and vandalism. Cracked screens.

Covered Worldwide as standard. Mechanical breakdown (once the manufacturer's warranty has run out). Unlimited repairs. 2 replacements per year, per item.

You can cancel your insurance at any time. If you cancel within the first 14 days after purchasing the policy you will receive a full refund of your premium.

Cell phone insurance plans cover repairs not covered by the manufacturer's warranty as well as theft. It's like any other insurance plan where you pay a premium for your coverage, and the insurer will pay out for repairs or replacement in the event of a covered loss.

Cell phones are usually covered by renters or homeowners insurance policies under the “personal property coverage” part of your policy. Retail phone protection plans might cover accidental damage, but probably won't cover theft.

This depends on the degree of damage. If the crack does not go beyond the screen protector, and if the touch screen still works perfectly, there is no need to change the screen. You can just fix the tempered glass or screen protector.

In general, cracked, or broken glass is considered accidental damage and is not covered under the standard warranty. Figure 1: An example of a display panel with scratches.