Customers in the US who do not yet have a Prime membership or a subscription to Amazon Music Unlimited are able to listen to an ad-supported selection of top playlists and stations on compatible Alexa-enabled devices with Amazon Music, for free.

Customers of Amazon Prime, its broad perk service, no longer can play on demand most of the songs in the company's catalog. That feature is now limited to customers willing to pay more for Amazon's “Unlimited” music tier. Amazon said the change is part of a major upgrade to its music services.

Amazon Music Free: Music tracks supported: Just ask “Alexa, play music” to listen to thousands of music stations and top playlists - no subscription required. Learn more about Amazon Music with Alexa.

Amazon Music Unlimited vs. Amazon Music Unlimited is a standalone streaming music service that offers more than 100 million music tracks. Amazon Music Prime, on the other hand, is bundled into your Prime subscription.

You're not being charged for "amazon music". You're being charged for "Amazon Music Unlimited" and that's not covered by Prime. Prime gives you access to Amazon Music Prime which is an entirely different service to Amazon Music Unlimited.

Verdict. All in all, both Amazon Music Unlimited and Spotify have benefits and disadvantages. In terms of pure audio quality, Music Unlimited is the best option, as it supports HD and Ultra HD formats which have the best sound. Both services are similarly priced and are supported on similar platforms.

Here are some reasons Amazon Music Unlimited titles no longer show as available: The titles were removed from the Amazon Music Unlimited catalog. Your Amazon Music Unlimited subscription expired or was canceled. Your Amazon Music Unlimited subscription was downgraded to Amazon Music Unlimited Single-Device Plan.

A: There are no subscriptions or fees required to use the Echo or Echo Dot.

When it comes to streaming quality, Amazon does seem to take the cake. It offers lossless audio streaming across a lot of its tracks, albums and content, aided by the fact that Amazon Music HD – previously a separate, more expensive tier – is now included with Music Unlimited at no extra cost.

Prime Music (free to Prime members) is a neat membership feature, but Music Unlimited ($8.99 per month to Prime members, or $10.99 per month without membership) provides additional ways to control what you're listening to.

You may have accidentally signed up for Amazon Music Unlimited on additional devices. Go to Your Amazon Music Settings to select a different plan or renewal option. To prevent future accidental purchases, Require a Voice Code for Purchases with Alexa.

How to cancel your Amazon Music Unlimited subscription

1. You can cancel your Amazon Music subscription by going to your Amazon Music settings.
2. Go to the Amazon Music Unlimited section.
3. In your Subscription Renewal details select the Cancel option.
4. Confirm the cancellation.