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What the Quicken Loans TV commercial - Official Mortgage Review is about.

Quicken Loans is a reputable mortgage lender with a long history of providing excellent financial services to their clients. To showcase their dedication to customer satisfaction, they launched a TV spot titled 'Official Mortgage Review,' which highlights the company's commitment to providing a transparent and efficient mortgage process.

In the advertisement, a Quicken Loans expert, assigned as the client's personal banker, conducts a thorough and official mortgage review with a couple who has just completed their mortgage application. The couple is visually impressed with the banker's professionalism and the thoroughness of the review process. The Quicken Loans representative goes over every detail of the mortgage application, ensuring that the clients understand every aspect of their loan, including the interest rate and the length of the loan period.

What sets Quicken Loans apart is their commitment to providing a great customer experience and clear communication throughout the mortgage process. The TV spot clearly highlights this with the meticulous attention provided to the couple, showcasing intimate details of what goes on behind the scenes before clients receive a mortgage.

The ad ends with the message that Quicken Loans is an innovator in the mortgage industry, providing a simple and convenient experience for people who are looking for a secure way to finance their dream home. Overall, 'Official Mortgage Review' highlights Quicken Loans' commitment to transparency, professionalism, and excellent customer service, positioning them as a trusted partner for anyone in need of a mortgage.

Quicken Loans TV commercial - Official Mortgage Review produced for Quicken Loans was first shown on television on November 7, 2013.

Frequently Asked Questions about quicken loans tv spot, 'official mortgage review'

Quicken Loans has a good reputation, and is known for having great customer service. It was the top lender for customer satisfaction in 2022, according to J.D. Power's Mortgage Origination Satisfaction Study. It also has an A+ rating from the Better Business Bureau.

Rocket Mortgage is an online direct-lending platform for residential mortgages and home loan products. Rocket Mortgage was formerly known as Quicken Loans, but officially changed its name in 2021. Owned by Rocket Companies, Rocket Mortgage has grown to become one of the most popular mortgage lenders in America.

In July 2021, we changed our official company name from Quicken Loans to Rocket Mortgage. We did this because Rocket Mortgage defines what we do best – take a complicated process and make it simpler using technology.

From 2007 to 2011, Quicken Loans allegedly lied about home values in order to guarantee loans for its users. The Department of Justice filed an FCA lawsuit against the company in 2015, also alleging that Quicken Loans lied about borrower eligibility.

Today's Mortgage Rates

Loan OptionRate/APR1 Day Rate/APR Change
30-Year Jumbo Fixed *7.125% / 7.392%0% / 0%
30-Year Fixed *7.75% / 8.109%0% / 0%
FHA 30-Year Fixed *7.25% / 8.2%0% / 0%

Quicken helps families and individuals track account balances, investments, budgeting, and other expenses. Though it is useful for small businesses, it is more limited; however, it costs less than QuickBooks.

Quicken tracks your account balances, transactions, investments, personal budgeting, loans, and any other part of your personal financial life. The Home & Business version includes the ability to track rental properties and small businesses in addition to your personal information.

Is Rocket Mortgage a bank? No. Rocket Mortgage is a direct lender that only deals in home loans and related products. It does not offer banking services such as deposits or payment services like credit or debit cards.

Quicken Loans officially changed its name to Rocket Mortgage as a nod to what the company does best – take a complicated process and make it simpler and faster using technology.

Rocket Mortgage is an online direct-lending platform for residential mortgages and home loan products. Rocket Mortgage was formerly known as Quicken Loans, but officially changed its name in 2021. Owned by Rocket Companies, Rocket Mortgage has grown to become one of the most popular mortgage lenders in America.

Rocket CompaniesRKT Holdings, LLC Rocket Mortgage/Parent organizations

Current mortgage and refinance rates

ProductInterest rateAPR
30-year fixed-rate7.453%7.543%
20-year fixed-rate7.533%7.628%
15-year fixed-rate6.497%6.669%
10-year fixed-rate6.360%6.598%

Videos

Watch Quicken Loans TV Commercial, 'Official Mortgage Review'

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Actors

Actors who starred in Quicken Loans TV Spot, 'Official Mortgage Review'

Angela Rambourg photo
Bill Conner photo
Julian Starks photo
Advertisers

Advertisers of the Quicken Loans TV Spot, 'Official Mortgage Review'

Quicken Loans TV commercial - Official Mortgage Review
Quicken Loans

Quicken Loans, now known as Rocket Mortgage, is a well-known American mortgage lender. The company was founded in 1985 by Dan Gilbert and is headquartered in Detroit, Michigan. Quicken Loans has becom...

Agenices

Agenices of the Quicken Loans TV Spot, 'Official Mortgage Review'

Quicken Loans TV commercial - Official Mortgage Review
Eicoff

Eicoff is an advertising agency based in Chicago, Illinois. The company was founded in 1958 by Alvin Eicoff, who is considered by many as the "father of direct response television advertising". Eicoff...

Quicken Loans TV commercial - Official Mortgage Review
Universal McCann (UM)

Universal McCann (UM) is a global media agency that provides marketing and advertising services to help clients future-proof their businesses. The company was founded in 1999 and has its headquarters...

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